Can anyone be a copywriter?

So, you fancy dipping your toe into the wild waters of copywriting? I don’t blame you; being a full-time copywriter is fantastic.

But can anyone be a copywriter?

As is the case in all creative professions, it certainly helps if you’re creatively minded. There are also a few other attributes, skills and must-dos which might be useful, but I believe anyone can certainly learn the basics of copywriting, even if some find putting pen to paper (or fingers to keyboard) and making words jump off the page more difficult than others.

Read on for my suggestions…

Read, Read and Read a Bit More

Your schoolteachers weren’t wrong, you know; reading is beneficial - and not just if you want to polish your vocabulary.

Reading more will set you up for a creative career like copywriting or journalism, as it stands to reason that the more words you know (and the better your grasp of the good ‘ole English language) the easier you’ll find it to write.

So, delve into anything you can find - books, magazines, textbooks, brochures and more. In fact, reading brochures and other promotional content will help you to better understand exactly how marketing content is crafted - and how it entices the reader to part with their cash and buy something.

Be Interested (But Not Nosy!)

As is the case in journalism, it helps in the wonderful world of copywriting if you’re someone who takes an interest in people and what makes them tick.

As a freelance copywriter, it’s my job to talk to business owners and learn more about them, their company and how they like to do things. Now, there’s a fine line between taking an interest (and extracting the right information) and being nosy. Don’t be the latter; no one likes a Nosy Parker.

Instead, be personable, approachable and considerate of the other person and the information they’re about to share (and the information they don’t want to share).

Some people are completely comfortable talking your head off, while others may need a steer. It helps if you can chat to just about anyone and ask the right questions to ensure you gather the information you need.

Become a Grammar Nerd

The English language is constantly evolving - and it’s as important to stay as up-to-date with new and trendy parlance as it is to master the fundamentals of grammar and spelling.

If you don’t know your ‘it’s’ from your ‘its’ or your ‘there’ from your ‘their’ or ‘they’re’, make it your business to learn all of the above and more.

No one will trust you or what you’re trying to flog them (by way of the content you create) if it isn’t grammatically correct or spelled properly.

Learn From Professional Copywriters

The best way to learn more about what it takes to be a copywriter? Keep an eye on people who do it professionally.

Follow copywriters on LinkedIn and Twitter and delve into their online portfolios to see what kind of work makes up the role. If you read a copywriter’s testimonials, too, you’ll see what it is that a copywriter’s clients are saying and how a copywriter has helped propel their business with well-chosen words.

Practise Your Prose

Practise absolutely makes perfect, so make sure you take any opportunity to write creatively.

Set up a blog and create some content; even if you don’t intend to share it anywhere, you’ll have a handy log of your own work and you’ll be able to see if and how it is improving over the weeks and months.

Look at what big-name brands are doing in terms of their marketing - and see if you can come up with, say, a better advert or social media post. Just for fun.

While the above isn’t an exhaustive list of what makes a good copywriter, I hope it has provided some food for thought.

Before I go, I’ll add this: you may have a good command of the English language or you might have aced your English exams at school. Both those things don’t necessarily make a good copywriter, in much the same way that someone with a basic grasp of maths isn’t destined to take Rachel Riley’s role on Countdown.

There is lots more that goes into honing your skills as a copywriter than simply knowing where to place an apostrophe in a passage of text, or gaining multiple A grades for your literature essays at school. If I had a quid for every time I’ve received a message from a well-meaning person on LinkedIn or via email who told me they fancied ‘having a go’ at copywriting because it ‘looks fun’ or they’ve heard it can be well paid, I could switch off my laptop and retire early. Not that I’d want to, you understand.

Sure, copywriting is fun - and, yes, you can make a very decent living from it, but any business owner worth his or her salt will quickly realise if you’re in the profession for the wrong reasons. Plus, you’ll soon tire of the work that goes into crafting that piece of content when you realise it isn’t as simple as you perhaps first thought. So, work on honing your skills and put the effort in - and the time.

Becoming a copywriter takes passion, commitment and skill. So, can anyone become a copywriter? Yes and no - but anyone can put in the legwork.

Until next time…

Psst: are you a business owner who needs help with a project or two? Get in touch with me - a Huddersfield copywriter - and let’s chat.

How To Gain More Customer Reviews

One of the most important marketing tools in the age of social media is the positive independent customer review. A five star review can mean the difference between a lead and a sale. A one star review can mean losing an all-important reservation.

Some customers love leaving positive reviews without being asked, but they’re in the minority. On the whole, it’s more likely that a customer will leave a review if they’re dissatisfied with the service they received or the products they’ve bought. The reasons for this include:

●      They want to air their grievances

●      They aren’t receiving adequate responses from customer service and desire urgent attention

●      They feel they should warn future customers about their experience.

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There’s an old saying in the retail industry that I think applies here — one bad review is louder than five great ones. Whether it’s fair or not, people are far more likely to expect high quality service and would never think twice about praising a business for performing to the standard they expect. However, you’d better believe they’ll tell everyone who’ll listen if they were upset by something a business did.

But enough with the psychology of sales. What you want is more great reviews. So how do you encourage your satisfied customers to leave you a courtesy message? Here are some ideas…

Create a Reviews “Safe Space”

Customers tend to feel much more comfortable with writing reviews if they feel they’re writing them outside of your business’ metaphorical walls. That’s why people are far more likely to leave a detailed review somewhere like TripAdvisor than they are on your own website.

Direct your customers to an external reviews site like Yelp, or to somewhere they can leave a public review like Facebook or Google and remind them that there’s no obligation but that you’d really love their feedback.

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Nudge and Remind in a Friendly Way

Gaining your customers’ contact details at the point of sale is incredibly valuable because it means you can keep in touch.

Of course if you like you can ask them how their week’s going, but honestly it would be much more useful for your business (and less creepy) if you asked them nicely how they rated your services and the product they purchased. You’ll be surprised how obliging they can be.

Reward Your Reviewers

Everyone likes a freebie. While you might not feel a review is worth giving a discount for, think about it this way: according to HubSpot, 85% of consumers trust online reviews are much as personal recommendations.

Your rewards don’t have to be huge. How about trying:

●      A free soft drink

●      A side order on any meal over £10 in value

●      10% off their next order

●      Free delivery code for their next order

●      A surprise gift for them and a friend they nominate.

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Publicise the Positive Reviews You Receive

On the Internet, everybody wants clout. By sharing your positive reviews online you’re doing two things:

  1. Showing your followers how great a real customer thinks you are

  2. Proving that you publicise customer feedback to your audience.

If your customers are regular social media users, and they’re fans of your products or business, they’ll want to be showcased as a fan. Sharing their reviews is a great (and free!) way of giving something back to them!

Have you had some great experiences with customer reviews? I’d love to hear about them! Send me a message or comment below to tell me all about it.